Concrete Leveling Warranties: What You Must Know

Here is all you need to know about concrete leveling warranties

When it comes to concrete leveling warranties, they can actually differ quite a bit in terms of how long they last based on the concrete leveling company. This is because it reflects how confident the contractor is in their work, the materials they use, and what they expect in terms of the stability of the concrete surface.

Warranties state how long the contractor will fix issues during the warranty period at no extra cost. But will they actually do it? The truth is that some warranties are used as a deceptive sales tactic, giving a customer a false sense of security.

Let’s break it down into categories so you can make an informed decision. By examining each one individually, you can learn about the concrete leveling warranty process. This will help you understand how to protect yourself in case you need to make a warranty claim for service.

• Warranty Period
• Concrete Leveling Material & Long-Term Durability
• Warranty Terms & Conditions
• Job Cost and How it Relates to Honoring Warranty
• Contractor Providing the Warranty

 Warranty Period

Here are the standard warranty periods that concrete leveling contractors claim they offer. A common misconception is that a company offering the most extended warranty must be the most reputable. As you will see, this is not true.

•  One Year
• Two Year
• Three Year
• Five Year
• 10 Year
• Lifetime

 Concrete Leveling Material & Long-Term Durability

The two well-known concrete leveling methods are mud jacking and polyurethane concrete lifting foam, known as Polyjacking. Both processes involve drilling small holes 5/8” to 1” in size through the concrete slab and injecting a concrete raising material beneath it. The material fills any voids and then lifts the concrete slab back into position.

Once the concrete slab has been restored to its original height, the drill holes are patched with cement. But this is where the similarities end.

Mudjacking Material

Mudjacking material or “grout” is a mix of water, sand, portland cement, and other earth-based materials such as limestone or clay. The grout material is locally sourced, all-natural, 100% recyclable, and can achieve compressive strengths up to 50 times that of poly foam. Our Concrete Chiropractor team of experts has raised concrete since 2000 and has a history of completed jobs, which are still in place today.

You can see those jobs and listen to our initial customers speak about how long mud jacking lasts in this video link:

Polyjacking

Polyjacking, or poly leveling, is a petroleum-based, chemically man-made product derived from crude oil. Part A and B expansion occurs when the two products are mixed, rai concrete. Occupational and environmental risks are associated with the product’s use, with the two main concerns being flammability and toxicity.

The product can only achieve 100 psi of compressive strength, compared to the 100 to 5000 psi obtainable with the mud jacking process.

Both concrete leveling methods have been used successfully to raise concrete, with mud jacking being the oldest, dating back to the 1930s. While a salesperson motivated to close a sale will lead you to believe that polyurethane foam will prevent settlement, this is far from the truth. Loosely placed soils cause settlement, which can continue for an average of ten years.

The fact is neither concrete raising product can prevent base soil settlement and will also settle if placed on loose soil. You can see more about concrete leveling material strength in this Concrete Chiropractor video:

Warranty Terms & Conditions

The terms in your concrete leveling agreement spell out what the contractor will cover, for what amount of time, and what you must do as a homeowner for the contractor to honor your warranty. We urge customers not to rely on a well-rehearsed sales pitch and false promises but to READ THE FINE PRINT!

Unreputable contractors will bury terms in small print, making it difficult or impossible for you to get them to honor their warranty. Such as the following:

Labor and Material

The contractor will limit their warranty to “labor and material.” If your concrete resettles, they will drill holes through your concrete in an attempt to determine the cause of settlement. You will then be shown that the concrete raising material is still under the concrete and has not failed, shifting the blame for failure to other causes.

Lack of Maintenance on Your Part

A salesperson will initially upsell services to seal joints and cracks in your concrete to prevent washout. Most cracks and joints may not collect enough water to cause damage. However, if you don’t keep them properly sealed, they can use this as a reason to void your warranty. Make sure to maintain them sealed as they were when installed.

Factors That Affect Concrete Leveling Warranty Coverage

Several factors influence the warranty coverage on concrete leveling, such as the method used (mudjacking vs. polyurethane injection), the condition of the original concrete, and the environmental factors (soil movement, moisture levels). Proper installation and maintenance also play a big role in determining how long the warranty will be valid.

Service Agreements Impact

Service agreements can significantly impact warranty coverage. They often define the terms and conditions for coverage, such as maintenance requirements and the responsibilities of both the customer and contractor. If the service agreement includes regular checks or maintenance, the warranty is more likely to remain valid for a longer period.

Duration vs. Coverage Details

The duration of a warranty doesn’t always equate to the extent of the coverage. A longer warranty period may not offer comprehensive protection if the fine print includes restrictions on coverage (e.g., only covering materials, not labor, or excluding damage from external factors). Always ensure that the warranty clearly outlines what is covered, including potential repairs, maintenance, and the duration of full protection.

Why Choose Concrete Chiropractor for Your Concrete Lifting Needs With Warranty?

Concrete Chiropractor offers professional, reliable, and cost-effective concrete lifting using traditional mudjacking—not polyurethane injection. Our method is strong, long-lasting, and environmentally friendly. With years of experience, we ensure precise leveling to prevent future sinking.

Plus, our work comes with a warranty, giving you peace of mind that your concrete will stay stable and durable. Choose us for quality craftsmanship and a lasting solution.

FAQs

Why are many warranties deceptive?

Many warranties have hidden exclusions, short coverage periods, or fine print that make them almost useless. Some only cover materials, not labor, while others require specific conditions that are hard to meet. Always read the details before trusting a warranty.

What is a typical concrete driveway warranty?

A typical concrete driveway warranty lasts one to five years and covers issues like cracking, sinking, or material defects. However, coverage varies by contractor—some only guarantee materials, while others include workmanship.

Does insurance cover concrete leveling?

Most home insurance policies don’t cover concrete leveling, as it’s considered maintenance, not damage. However, if the sinking is due to a covered event (like flooding or tree root damage), insurance might help. Always check with your provider.